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Bereavment Administrative Coordinator

Location
Larkspur, California
Job Type
Permanent
Posted
1 Oct 2021
By the Bay Health, a non-profit formerly known as Hospice by the Bay, set the standard for hospice in the U.S. by emphasizing the role of the patient in making important medical decisions. Our spectrum of home-based services now includes Skilled Home Health Care, Palliative Care, Adult Hospice Care and Pediatric Care. Our team approach strives to address practical, social, emotional and spiritual aspects of care, with the goal to maximize quality of life for our patients, caregivers and families

We are currently seeking a Bereavement Administrative Coordinator to provide administrative coordination to the Bereavement Programs in compliance with organization policies and procedures and applicable laws and regulations.

Essential Duties & Responsibilities:

Monitor clinical information system (CIS) daily reports and clinician communications and coordinate daily BV risk and early outreach call assignments in compliance with agency policy and protocols
Prepare, monitor and coordinate multiple tracking tools, logs and evaluations and maintain administrative and customer service compliance for group registrations and community in-services
Responsible for coordinating DocuSign BV documents, obtaining signatures, tracking and scanning electronic consents for counselors in DocuSign
Responsible for accurately providing services information to callers to the BV department, including general protocols for utilizing BV counseling, grief crisis community support and with locating, providing referrals to out of state bereaved family members, as appropriate. Consult with Bereavement Services Manager as needed.
Responsible for coordinating weekly process of time of death documentation; prepare mailings, and update bereaved charts in Clinical Information System (CIS).

Education/Experience:

Associate's degree (A. A.) or equivalent from a two-year college or technical school; or equivalent combination of education and experience.
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Details

  • Job Reference: 386584779-2
  • Date Posted: 1 October 2021
  • Recruiter: By the Bay Health
  • Location: Larkspur, California
  • Salary: On Application
  • Sector: Administration
  • Job Type: Permanent