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Front Desk Receptionist - Bilingual

Location
Independence, Missouri
Job Type
Permanent
Posted
1 Oct 2021
Job Description

What would you do? - The Specifics

* Ensure high quality customer service.
* Ensure a smooth flow of customers through the store.
* Answer, screen, and forward incoming phone calls in accordance with NVI protocol.
* Process and understand managed care plans.
* Obtain and document information from the insurance company as needed.
* Schedule and confirm appointments, follow-up visits and classes.
* File all patient records daily and pull patient files for the next day's appointments.
* Check on status and notify customers when orders are in or of any delays.
* Ensure all WIP Report functions are performed daily; cancelled job status, backorder list and problem jobs.
* Keep reception area tidy and presentable, with all necessary stationery and materials (e.g. pens, forms and brochures).
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Details

  • Job Reference: 386581155-2
  • Date Posted: 1 October 2021
  • Recruiter: National Vision
  • Location: Independence, Missouri
  • Salary: On Application
  • Sector: Administration
  • Job Type: Permanent