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Front Desk Receptionist - Dental

Gardner, Massachusetts
Job Type
1 Oct 2021
Essential Duties and Major Responsibilities:

* Receives and directs incoming patients
* Registers new patients into the system accurately and in a timely fashion
* Reviews and updates existing patient information related to demographics and insurance
* Follows established health center protocol for the check-in, encounter form production, and check-out
* Assists walk-in patients with obtaining appointments and/or picking up prescriptions or completed forms
* Answer multi-line phones, directing calls as appropriate and taking accurate messages, distributing to appropriate provider of staff person.
* Places reminder calls to patients with upcoming appointments
* Follows established health center protocol for daily cash reconciliation
* Schedules walk-in appointments and in collaboration with appropriate clinical staff
* Schedules patient appointments according to established protocol
* Copies dental records as requested by patients, insurance companies, and other outside sources
* Demonstrate understanding and commitment of the health center mission
* Demonstrate understanding and commitment to the established CHC Values and Standards
* Performs other job related duties as required or assigned

Minimum Qualifications:

* High School Diploma or GED required, Associate Degree in secretarial science or equivalent preferred
* Bilingual in Spanish or Portuguese REQUIRED.
* 1 year similar work experience dental or medical office environment preferred
* Computer skills for accurate data entry
* Knowledge of basic medical terminology preferred
* Demonstrated interpersonal relationship skills
* Demonstrated proficiency in reading, writing and speaking in English
* Demonstrated ability to work in a fast paced, high telephone call volume office environment
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  • Job Reference: 386581352-2
  • Date Posted: 1 October 2021
  • Recruiter: Community Health Connections
  • Location: Gardner, Massachusetts
  • Salary: On Application
  • Sector: Administration
  • Job Type: Permanent