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Medical Receptionist

Location
Cranford, New Jersey
Job Type
Permanent
Posted
1 Oct 2021
Position Overview:

The Medical Receptionist is responsible for basic clerical tasks such as answering phones, greeting patients and visitors and scheduling appointments in a professional and timely manner. The Medical Receptionist may be responsible for both administrative and clinical duties.

Job Responsibilities:

* Welcomes and greets all patients and visitors, whether in person or over the phone and acts as a liaison between patient and provider.

* Maintains a polite, consistent phone manner using pleasant telephone etiquette.

* Keeps the reception area clean, organized and ready at the start of each working day.

* Registers new patients and updates existing patient demographics by collecting patient information including personal and financial information during the check in process.

* Facilitates patient flow by notifying the Medical Assistants of patient arrival, being aware of delays, and clearly communicating status with patients and clinical staff.

* Keeps medical office supplies adequately stocked by anticipating inventory needs, placing orders, and monitoring office equipment.

* Protects patient confidentiality by making sure protected health information is secured, not visible to other patients and logging off the computer before leaving it unattended.

* Obtains pre-certification for any required procedures or medications.

* Maintains clear and timely written and verbal communications between patient and provider via phone or Taskman.

* Relays information clearly to patient on preparation for appointments, lab tests, procedures and referrals.

* Performs all other clerical duties as assigned by Vanguard Medical Group.

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Details

  • Job Reference: 386579514-2
  • Date Posted: 1 October 2021
  • Recruiter: Vanguard Medical Group
  • Location: Cranford, New Jersey
  • Salary: On Application
  • Sector: Administration
  • Job Type: Permanent