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Receptionist Resident Assistant

Location
Amarillo, Texas
Job Type
Permanent
Posted
1 Oct 2021
PRN position available.:8A-4P, 4P-12A, 12A-8A:PRN (as needed) - must be able to work all shifts including nights, weekends, holidays.:$1/hour night differential:$1/hour weekend differential:Employee Perks: - Full Health Benefits including medical, dental, and vision - Incentivized Employee Wellness Program - Free Daily Meal Program - Purchase Discounts including Wonderland WOW passes and Movie Tickets - Family Fun Events - Corporate Volunteer Opportunities - BCS Worship Nights Not only will you receive excellent benefits, but we also go above and beyond to make you and your family feel welcomed as a part of our family!:GENERAL DESCRIPTION:Under the direction of the Supervisor and Building Manager, serves as communication center for the residents, staff, and other customers.ESSENTIALS OF JOB:1. Serves as communication center, which includes:* Consideration of regulatory requirements. (constantly)* PBX calls, incoming and outgoing. (frequently)* Direct and greet all building traffic to proper place. (constantly)* Serve as message center. (constantly)* Coordinate safety requests needed by residents and individuals. (frequently)* Wake up calls for residents and/or visitors. (occasionally)2. Responds to emergencies, including:* Handling all types of emergencies promptly and effectively. (frequently)* Calling ambulance, fire department, police, and family when needed. (frequently)* Escorts emergency personnel to the appropriate area. (occasionally)3. Assists residents, including:* The evaluation of the resident(s) needs. (constantly)* Coordinate elevators for move-in and move-outs. (constantly)* Deliver USA, UPS, FedEx packages to Resident apartments. (constantly)* Bring Residents car to front door area at request. Also, park cars in Resident parking spaces. (constantly)* Help Residents with cell phone, apartment phone, television, or computer. Notify IT Department of such help and whether or not problem was fixed. (constantly)4. Maintains daily documentation of pertinent communications, including:* Keeping a daily log of all emergencies or valued information on day to day events.(constantly)* Daily report on residents and their well-being. (frequently)5. Input work orders for maintenance issues by contacting appropriate department. (constantly)6. Records and collects guest room rentals. (occasionally)7. Assists Building Manager and communicates Resident and staff issues. (constantly)8. Performs clerical duties as needed. (occasionally)9. Performs any task that is required to help property run smoothly, including but not limited to locking and unlocking doors at designated times and checking and resetting alarms. (frequently)10. Check floors, parking lots, stairwells, and common areas at designated times for resident issues, safety concerns, and unusual occurrences. (frequently)11. Monitor building traffic by observing entrances/exits as well as camera system if available.(constantly)12. Coordinate transportation of residents by preparing and submitting transportation requests. (frequently)13. Help with video, sound system, and screen in parlor. (frequently)14. Pre-check IT and Maintenance work orders to determine if the problem can be addressed before sending to the appropriate department. (occasionally)15. Obey traffic laws during shift. (frequently)16. Must be able to commit the time necessary from an attendance and punctuality standpoint to accomplish the above specified Essentials of Job. (constantly)Contributes to the ongoing process of establishing and meeting departmental and BCS goals and objectives. Participates in utilizing customer feedback to measure and improve effectiveness of service level. (constantly)The above statements are intended to describe the general nature of the essential functions and level ofwork being performed. They are not intended to be an exhaustive list of all responsibilities, duties and skills required; other duties may be performed as assigned. This job description will be reviewed annually and may be revised as needed. In addition, all BCS employees are expected to:* Support and participate in the Life Enrichment Program.* Promote teamwork and cooperative effort.* Help train and give guidance to other BCS employees.* Maintain a clear, safe and unobstructed work area, practice habits, and utilize appropriate safety equipment.* Follow all BCS safety policies.* Provide customers with the highest quality products and service.* Understand and apply appropriate quality improvement processes.* Promote superior customer service.MINIMUM REQUIREMENTS:EDUCATION: High School diploma or equivalent. Must be able to read, speak, and write English. Previous experience in the operations of PBX and/or secretarial role of a business office is preferred. Must maintain valid Texas drivers license.SKILLS: Ability to communicate effectively with peers, other staff and customers. Ability to operate and use effectively two-way radios, beepers, office equipment, and telephones. Exhibit effective computer skills.
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Details

  • Job Reference: 386584129-2
  • Date Posted: 1 October 2021
  • Recruiter: Park Place Towers
  • Location: Amarillo, Texas
  • Salary: On Application
  • Sector: Administration
  • Job Type: Permanent