As Senior Product Manager of Developer Enablement, you will be responsible for forming the strategy and vision on the tools and experiences of developers at DICK'S Sporting Goods. You will help our engineers and developers build solutions faster and with fewer pain points in their development journey, allowing the company to go to market quicker with innovative solutions. You will help shape the roadmap for CI/CD, orchestration, code coverage, artifact management, credential management, code editors, infrastructure as code, deployment strategies, API management, and environment management to name a few.
You will be empowered to build roadmaps for our developer-facing products and work closely with key Technology stakeholders and leaders. At DICK's, we obsess over our teammates and their productivity and are looking for a seasoned product manager that gets excited about problem identification, value assessment, and continuously iterating until outcomes have been achieved.
This role interacts with many functional areas of Technology including UX/UI Design, Program Management, and Executive Management, but the primary stakeholders will be in Engineering as they will be your customers. You must work strategically, driving ideas for efficiency and new opportunities, while tactically solving customer problems that exist in existing products.
Job Duties & Responsibilities:
Strategy & Planning
Product Strategy & Roadmap - You own the vision, strategy and roadmap for your Product area. Must be able to distill the fire hose of insights, data, and requests into an actionable roadmap inclusive of customer and business partners needs to build both incremental and innovative experiences for your customers. Ensures that value is delivered early, often, and in-sync with customer goals.
Customer Value & Business Outcomes - Ensures a business outcome is achieved and customers receive a product that provides value, whether it's an MVP or mature product with a new feature. Goes above and beyond defining and delivering. Requires a solid understanding of the inter-relations of our business - financial, marketing, sales, legal, partnerships, customer service, stores, technical capabilities, user experience.
Know Your Business - Accountable for results. Whether that is maximizing metrics, managing expectations, addressing customer feedback, or prioritizing the backlog. Knowing your numbers, competitors, who is doing what, the next big thing, suggesting innovative ideas to POC and constantly striving to increase revenue and conversion are primary responsibilities for your role. You will provide regular reporting to executive management along with strategies to constantly improve the numbers, hit revenue goals, and maximize return on investment.
Product Decisions - you will be called upon to make tough decisions, whether it is a go/no-go decision, balancing risks versus reward, pros/cons, dependencies, cost/benefit analysis, or ROI of resource investment. You must stand behind your decision with facts and data. Must be able to recognize when to change course and reverse a decision, subscribing to the philosophy of learning fast, and moving on.
Delivery & Execution
Features - creates accurate user stories and prioritizes the backlog; working with the team to groom, refine, and ultimately deliver the feature.
Ceremonies - Participates in standups, planning sessions, demos, and retrospectives. Fosters team collaboration, co-creation, and open communication.
Testing and Research - Formulates hypothesis to A/B test, prototype, or research, continually refining the product until desired outcome is achieved. Ensures successful tests are translated into new site features.
Vendors - Accountable for the day to day interaction and management of a handful of key vendor partners, regularly holding business reviews, monitoring SLAs, managing RFPs, negotiating contracts and managing budgets for those services.
Change Influencer - Acts as an agent of change within your team, organization, and leading to embrace new methodologies, processes, efficiencies and challenging the status quo. Constantly pushing and asking why even if it's to Senior Executives. You must be a strong communicator and partner, capable of influencing a team of designers, developers, stakeholders, and executives to achieve value early and often.
Leader - Senior product managers control the destiny of Products for the organization. You must evangelize the roadmap; distill complex technical concepts into plain language for stakeholders, and advocate for the customer. Ensuring alignment across your group and the Product organization.
Partnering - Partners with business and technology stakeholders to define and ensure successful delivery of our consumer and associate facing Commerce experiences. Manages stakeholder expectations and provides education to requestors on prioritization, ROI, and roadmap.
Knowledge, Skills & Abilities:
- Prior experience managing and leading high-performance teams.
- Proven track record of delivering world-class product and experiences.
- Capable of quickly establishing and fostering partnerships with executives and other stakeholders in a highly cross-functional, matrixed organization.
- Demonstrated ability to manage multiple products, and shifting priorities through effective planning, prioritization, delegation and coordination across teams and vendors.
- Experience with Agile methodologies (epics, features, stories), modern software development practices (test driven development, paired programming, continuous deployment), and tools (Jira, Pivotal).